How to evaluate the condition of your mobile phone
in working order
All of your mobile phone's features work properly. The device shows normal signs of wear and tear such as minor scratches. There are no missing parts and no cracks or breaks in the housing, screen and other components.
No display errors, no colour errors, no cracks, no breaks
Battery, keypad, microphone, speakers, connectors
No corrosion, oxidation, traces of liquid, damage, loose connections
Battery and cover are present and in working order; no corrosion or other damage
No cracks or breaks, no damage worse than scratches or slight dents
not in working order
- Not all of your mobile phone's features work properly.
- The device shows more than normal signs of wear and tear.
- The device is damaged, e.g. cracks or breaks in the housing, screen, etc.
- Corrosion, oxidation, non-removable stains, loose connections, etc.
Your used mobile phone still has some value.
Donate your mobile phone to Swisscom Mobile Aid. It will be recycled environmentally compatible, and we will donate the proceeds to SOS Children's Villages. Ask your nearest Swisscom Shop about Mobile Aid.